PRIVACY POLICY
Last updated: 10/23/2026
The Body Vault ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
This Privacy Policy applies to our website and our mobile app.
1. INFORMATION WE COLLECT
When you book a class, purchase a membership, sign up for our waitlist, or contact us, we may collect your name, email address, phone number, billing information, and class/appointment history. We also collect basic usage data (pages visited, device/browser type) when you use our website.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Schedule and manage class bookings and beauty appointments
- Process membership and service payments
- Send appointment reminders, schedule changes, and account updates
- Send promotional offers and studio news (only if you opt in)
- Respond to questions and provide customer support
- Improve our website and services
3. TEXT MESSAGING (SMS)
If you opt in to receive text messages from us, we use that number solely to send you the types of messages you signed up for (such as appointment reminders, schedule updates, or promotional offers).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time — see our Terms of Service for instructions.
4. SHARING YOUR INFORMATION
We do not sell your personal information. We share information only with the service providers who help us run our studio and website (for example, our scheduling/payments platform and payment processor), and only as needed to provide our services to you.
5. DATA SECURITY
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your data.
6. YOUR CHOICES
You may update or request deletion of your personal information, or unsubscribe from marketing emails/texts, at any time by contacting us at [SUPPORT EMAIL] or [SUPPORT PHONE NUMBER].
7. CHILDREN'S PRIVACY
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.
8. CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. CONTACT US
Questions about this policy? Contact us at:
The Body Vault
14500 Pipeline Ave, Chino, CA 91710
[SUPPORT PHONE NUMBER]